General Warranty Terms and Conditions

GameProofer Oy (“Guarantor”), shall guarantee good quality and proper functioning of the purchased device if used in the manner appropriate for the purpose thereof and in accordance with the operation guidelines, and shall provide warranty services subject to the following conditions:

1. This Warranty covers the defects resulting from defective parts, materials or manufacturing, if such defects are revealed during the period of 12 months from the date of product delivery.

2. The device is considered defective if it fails to perform the functions as indicated in the operation guidelines, technical specifications or any other similar documents supplied with the equipment, and the failure is due to internal device characteristics.

3. The Warranty does not cover:

  • Natural wear and tear or damage resulting therefore;
  • Mechanical or electric damages resulting from incorrect usage or other activities inconsistent with the operation guidelines or contradictory to technical specifications attached to the device;
  • The device that has been tempered with by the Warranty beneficiary or any other person in any way, including reconfiguration, repair, willful constructional variations, modifications and adjustments;
  • The device with serial numbers and/or the Guarantor seals damaged or illegible;
  • Damages due to the user's fault or lack of knowledge;

    4. The Guarantor reserves the right to replace the defective device or its component with a free-of-defects equivalent thereof, provided that such equivalent ensures efficiency and functionality equal to or higher than the original device or component. The replaced defective device or components shall become the property of the Guarantor.

    5. The Guarantor shall not be held responsible for the loss and restoration of any software or data.

    6. The Guarantor reserves the right to refuse to provide any Warranty services if it would result in a breach of applicable laws.